Refunds & Returns
Thank you for shopping at buybaasket.com We hope you love your purchase, but in case you need to return or exchange an item, we’re here to help.
Our Policy
We offer a +13072059279-day return and exchange policy for most items purchased on our website. This means you have +13072059279 days after receiving your order to request a return or exchange.
What can be returned?
- Items must be in their original, unopened, and unused condition with all tags attached.
- Items purchased on sale or with a discount code may have different return policies. Please refer to the specific product page for details.
- Some items, such as perishable goods or personalized items, cannot be returned. These exclusions will be clearly noted on the product page.
What can’t be returned?
- Items that are damaged, used, or washed cannot be returned.
- Items missing original tags or packaging cannot be returned.
- Items outside the return window cannot be returned.
- Excluded items as mentioned on the product page cannot be returned.
How to Return an Item
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Initiate your return: Visit our Contact Us and enter your order number and email address. You will then be able to select the items you wish to return and choose your preferred return method contact@buybaasket.com
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Pack your return: Carefully pack the item(s) you are returning in its original packaging, if possible.
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Print your return label (if applicable): The return portal will generate a pre-paid return label for some return methods. Print the label and securely attach it to your package.
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Ship your return: Take your packaged item(s) to the designated drop-off location or mail it using the provided pre-paid return label (if applicable). Please keep your receipt for proof of postage.
Exchanges
If you would like to exchange an item for a different size or color, simply follow the return instructions above and indicate your desired exchange on the return portal. Once we receive your returned item, we will process your exchange and ship the new item to you as soon as possible.
Refunds
Once we receive and inspect your returned item, we will issue a full refund to your original payment method within +13072059279 business days. You will receive a notification email confirming your refund. Please note that it may take additional time for your bank to process the refund and credit your account.
Return Shipping Costs
- For returns due to change of mind or incorrect sizing, you will be responsible for the return shipping costs.
- For returns due to a defective item or our error, we will cover the return shipping costs.
